Heather Mylan-Mains

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Advocate, Speaker, Blogger, Teacher, Learner, Consultant Inspiring and leading one conversation at a time

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Heather aspires to change the world of business analysis one relationship at a time and lead through example. Heather is from Des Moines, Iowa. She is a stimulus for change as a mom, a business analyst consultant, a volunteer for IIBA® as Director, formally VP Chapters and a trainer for b2ttraining.

For the past 17 + years, she has worked with a variety of teams to identify and solve problems. She has been fortunate to work through all the aspects of business analysis; there is no part of the RACI matrix she has not been responsible for!

Heather has a BA in Accounting from Grand View College, an MBA from Drake University and is a CBAP® and a doctorate in the world of experience.

Heather Mylan-MainsI approach life with a smile and positive outlook. I see opportunities in problems and motivate by example. As a business analyst, I am a professional ‘thinker’. My expertise is the ability to think to understand the problem, see the user perspectives, and ask the tough questions. I can see the big picture and break down that complexity into simple components. I am an activator and get things started when that seems impossible. I am a passionate advocate for analysis and the value that it brings to organizations. I enable change through leadership and example. Life is a gift and I make the most of that gift everyday!

Specialties: Leadership, gap analysis, facilitation, process improvement and process documentation, relationship building, change management and breaking down silos to enable cross-functional efficiency.

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